Coronavirus

Our head office is now open Monday to Friday 9.00am to 4.30pm.

On 13th May 2020, the government updated their guidance on home moving in England during the Covid-19 outbreak, allowing those who wish to move home to now able to do so.

 

We recommend you read the full official guidance here, but below is the summary of the key points.

People are now free to move home, and:

  • You can now put your home on the market to sell or rent, and estate agents are permitted to visit properties to value them under the proviso of social distancing.

  • You can start to look for properties you want to move into.

  • You are free to make or accept an offer or reserve a property as normal.

  • Physical viewings are now allowed, provided that strict social distancing is continued.

  • Surveyors can undertake surveys of properties.

 

It is important to note that:

  • People who have coronavirus or are self-isolating with their family member should not leave their home to either move home, or undertake property viewings.

  • Clinically vulnerable and shielded individuals need to carefully consider their personal situation and the circumstances of their own move and may wish to seek medical advice before deciding whether to commit to or go ahead with a move.

 

Health and safety remains our priority, and we have been busy putting a number of measures in place to protect our staff and customers, in line with the Government guidelines set out for estate agents. We will be asking everyone to adhere to strict procedures which include, but are not limited to, the following measures: 

Viewings

  • We can conduct video viewings, and will continue to offer those in the first instance wherever possible. Please only request physical viewings of properties you are seriously interested in.

  • Please make your own way to the property as we are unable to offer transport. Where possible, and for your own safety, please try and avoid public transport, especially at peak times.

  • Physical viewings can only take place with key members of your household and are by appointment only.

  • Before viewing, you will need to confirm that you are not suffering any symptoms of Covid-19.

  • We will maintain a 2m distance and wear face coverings if this isn’t possible

  • You will be asked not to touch anything whilst in the property. Anything you do touch will need to be wiped down after.

Visiting Our Offices

 

Although we are open for business, we will have a limited number of staff in the premises with others continuing to work remotely.

  • Our office will display appropriate signage to help maintain 2m social distancing and we will only allow 2 customers to enter our reception area at once.

  • Where necessary, we may be using personal protective equipment and provide hand sanitiser and/or hand washing facilities.

  • Our branches are cleaned and disinfected regularly.

  • If you do need to come into one of our offices, please call ahead to book an appointment.

1 Derby Buildings
Wavertree Road
Liverpool, L7 3ES

0151-708-6544 

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