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What are cookies?

This website uses cookies to collect information. Cookies are small data files which are placed on your computer or other mobile or hand-held device (such as smart phones or tablets) as you browse this website. They are used to ‘remember’ when your computer or device accesses this website. The cookies are essential to the effective operation of our website and to enable you to shop with us online. Cookies are also used to tailor the products and services offered and advertised to our customers, both on this website and elsewhere.

Please note that cookies cannot harm your computer or device. We do not store personally identifiable information such as credit card details in cookies but we do use encrypted information gathered from them to help improve your experience of the site, e.g. they can be used to help identify bugs and errors.

We do have relationships with carefully-selected and monitored suppliers who may also set cookies during your visit to be used for re-marketing purposes - in other words to show you different products and services based on what you appear to be interested in.

At present no industry-wide uniform standard has been agreed and adopted to determine how Do Not Track (DNT) requests should be managed, so our website doesn’t currently respond to DNT requests. Until that standard is established, we’ll continue to review DNT and other new technologies, but won’t respond to DNT requests.

What are cookies used for?

The main purposes for which our cookies are used are:

For technical purposes essential to effective operation of website, particularly in relation to online transactions.
To drive TJ Thomas Estates marketing, particularly banner advertisements and targeted updates
To enable  TJ Thomas Estates to collect information about the browsing and shopping habits and activities of our customers, including to monitor the success of campaigns


What happens if I disable cookies?

This depends on which cookies you disable, but in general the site may not operate properly if cookies are switched off. If you only disable third party cookies you will not be prevented from making purchases on this site. If you disable all cookies you will be unable to complete a purchase on this site.


Third Party Cookies

When you visit you may notice some cookies that aren’t related to T J Thomas Estates we don’t control the setting of these cookies so please check the third-party websites for more information about their cookies and how to manage them. An example of this would be embedded content such as a video from YouTube where you may be sent cookies from these websites. 
Cookies you may receive include (but are not limited to) the following: 


New Relic - used to monitor website performance and customer experience 

Hotjar - this is a service which provides session replays which we can use to make our website more usable for you 

Google Analytics - to capture customer information to improve our marketing. This cookie anonymously identifies the customer and the products browsed so we can offer a better marketing experience as well as for conversion tracking and re-targeting 


Facebook - these cookies allow you to share your views on our products on social media, helping us to market our products to a wider audience 

Bing & Google AdWords - Tools used to perform paid search marketing, such as re-targeting and conversion. 

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