Tenant Eligibility
Many thanks for your interest in our rental properties. We're committed to fair and equal treatment of all potential tenants. Please check you meet our tenant eligibility requirements below for the property you're interested in.
Our tenant criteria is non-negotiable, so please read through our criteria carefully. We review all applications fairly and consistently, regardless of personal characteristics.
How to Apply
If you're confident you meet our criteria, you can use the form at the bottom of the page to request a viewing, or call us on 0151-708-6544, Monday-Friday between 9:30am and 3:30pm.
General Eligibility Criteria
All properties have consistent requirements:
Employment and Income
• Applicants must have the financial means to pay rent and living costs
• Evidence of income will be required (pay slips, employment contract, benefits documentation)
• All sources of income are considered, including employment, benefits, and other regular income
References
• A minimum of two references are required
• One reference must be from your current landlord (if applicable)
• The second reference can be from a employer, or other appropriate person
• We may also consider employment references where relevant
Property-Specific Requirements
Houses and Flats (General)
• Applicants must be 18 years or older
• All income types are considered equally
• References from current landlord and character/employer reference required
• Holding deposit: 1 week's rent
• Security deposit: 1 month's rent
Houses and Flats with Specific Requirements
Some properties may have additional requirements based on the property type or location. These will be clearly stated on the property listing. Examples may include:
• Specific employment requirements (full-time, part-time, self-employed)
• Specific income requirements
• Specific reference requirements
• Any other legitimate property management requirements
Student Properties
• Applicants must be enrolled in full-time education
• Proof of enrolment will be required
• References may be requested from university accommodation office or previous landlord
• Holding deposit: 1 week's rent
• Security deposit: 1 month's rent
• Students are welcome to apply for all properties where they meet the general eligibility criteria
What We Don't Discriminate On
We are committed to equal opportunity housing and do not discriminate based on:
• Age (except the minimum age of 18 required for all tenants)
• Race, ethnicity, or national origin
• Religion or belief
• Sex, gender, or gender identity
• Sexual orientation
• Disability or health conditions
• Marital status, civil partnership, or family status
• Pregnancy or maternity
• Gender reassignment
• Marriage or civil partnership status
• Religion or belief
• Sex or sexual orientation
• Caring responsibilities
• Political opinions
• Trade union membership
Your Rights
All tenants have the same legal rights under the law, including:
• Protection from discrimination
• Right to a safe and habitable property
• Right to privacy
• Fair and transparent tenancy agreements
• Protection from unfair eviction
• Right to repairs and maintenance
• Access to housing advice and support
Need Help?
If you have questions about our eligibility criteria please contact us. We're happy to discuss your application and provide support where needed.
We're committed to making our properties accessible to everyone who meets our legitimate eligibility requirements.
Contact Information
• Phone: 0151-708-6544
• Hours: Monday-Friday, 9:30am - 3:30pm
• Email: admin@tjthomas.co.uk
• Property Manager: Sue
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Last Updated: April 2026
Compliance: This policy complies with the Equality Act 2010, Housing Acts, and all relevant renters' rights legislation.